ZunTzu

Posted: **10 May 2008, 02:58**

Hi Jerome,

I'm trying to get a buddy up and running with ZT but he's having the following problems:

PLATFORM VERSION INFO
Windows : 6.0.6000.0 (Win32NT)
Common Language Runtime : 2.0.50727.312
System.Deployment.dll : 2.0.50727.312 (rtmLHS.050727-3100)
mscorwks.dll : 2.0.50727.312 (rtmLHS.050727-3100)
dfdll.dll : 2.0.50727.312 (rtmLHS.050727-3100)
dfshim.dll : 2.0.50727.312 (rtmLHS.050727-3100)
SOURCES
Deployment url : http://www.zuntzu.com/install/ZunTzu.application
ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of http://www.zuntzu.com/install/ZunTzu.application resulted in exception. Following failure messages were detected:
+ Exception reading manifest from http://www.zuntzu.com/install/ZunTzu.application: the manifest may not be valid or the file could not be opened.
+ Manifest XML signature is not valid.
+ The service has not been started.

I'll suggest that he try Firefox, but maybe you can spot what the problem is from that error report?

Thanks!

Posted: **10 May 2008, 12:59**

It looks like your friend's user profile got corrupted.
One way to check that would be to have your friend create a new user account and try from that account, or is it too technical?

Posted: **10 May 2008, 13:03**

Do you mean his profile for the site here, or his Windows profile? Thanks Jerome.

Posted: **10 May 2008, 13:32**

I mean the Windows profile.
Can you ask your friend to delete this folder: "C:\Documents and Settings\user\Local Settings\Apps" ? Watch out: Local Settings is a hidden folder!

More info here.

Posted: **10 May 2008, 16:25**

And also here.

Posted: **10 May 2008, 19:06**

Thanks Jerome, I'll point him to those resources and let you know what happens.

ZunTzu

Installation errors

Installation errors