Install failure - please help...

[TommieSL]

I'm trying to install the ZunTzu application but I get the following error log.
Can anyone help?...

Code: Select all

The following properties have been set:
Property: [AdminUser] = true {boolean}
Property: [ProcessorArchitecture] = Intel {string}
Property: [VersionNT] = 5.1.2 {version}
Running checks for package '.NET Framework 2.0', phase BuildList
Running external check with command line "C:\DOCUME~1\HOME\LOCALS~1\Temp\VSD55C.tmp\dotnetfx\dotnetchk.exe"
Process exited with code 1
Setting value '1 {int}' for property 'DotNetInstalled'
Reading value 'Version' of registry key 'HKLM\Software\Microsoft\Internet Explorer'
Read string value '6.0.2900.2180'
Setting value '6.0.2900.2180 {string}' for property 'IEVersion'
The following properties have been set for package '.NET Framework 2.0':
Property: [DotNetInstalled] = 1 {int}
Property: [IEVersion] = 6.0.2900.2180 {string}
Running checks for command 'dotnetfx\instmsia.exe'
Result of running operator 'ValueExists' on property 'VersionNT': true
Result of checks for command 'dotnetfx\instmsia.exe' is 'Bypass'

Running checks for command 'dotnetfx\WindowsInstaller-KB893803-v2-x86.exe'
Result of running operator 'ValueExists' on property 'Version9x': false
Result of running operator 'VersionLessThan' on property 'VersionNT' and value '5.0.3': false
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '3.0': true
Result of checks for command 'dotnetfx\WindowsInstaller-KB893803-v2-x86.exe' is 'Bypass'
Running checks for command 'dotnetfx\dotnetfx.exe'
Result of running operator 'ValueNotEqualTo' on property 'DotNetInstalled' and value '0': true
Result of checks for command 'dotnetfx\dotnetfx.exe' is 'Bypass'
'.NET Framework 2.0' RunCheck result: No Install Needed
Launching Application.
Running command 'http://www.zuntzu.com/download/ZunTzu.application' with arguments ''
ShellExecuteEx failed with error code -2147221003
Error: The following error occurred attempting to install 'http://www.zuntzu.com/download/ZunTzu.application':
"Application not found "

[TommieSL]

Anyone?

[Bill Barrett]

Barry,

I'm sorry nobody has been able to help, but unfortunately the response would most likely be the same as I the one I gave you on CSW - there's something amiss with your operating system's configuration...

Regards, Bill.

[Jerome]

Hi!
Do you still have that error if you make Internet Explorer your default browser?

[TommieSL]

Hi!
Do you still have that error if you make Internet Explorer your default browser?

No but I'm nowing getting this error message...

Unable to install or run this application. This application requires your system to be updated to .NET Framework 3.5 SP1.

I thought the install process automatically updates this as required. Least, that's what it says as part of the install process?

How do I do this manaully?

[TommieSL]

Actually, this is what the install page says...

The .NET Framework 2.0 is required to run ZunTzu. It will be automatically installed. That process will take about 20 minutes and a system restart.

So why is it now saying I need version 3.5 and how do I upgrade?

[Jerome]

So why is it now saying I need version 3.5 and how do I upgrade?

I don't understand why you would have to install the Service Pack 1, but it is worth a try.
Download the .NET framework 3.5 SP1 from Microsoft's web site.

[TommieSL]

So why is it now saying I need version 3.5 and how do I upgrade?

I don't understand why you would have to install the Service Pack 1, but it is worth a try.
Download the .NET framework 3.5 SP1 from Microsoft's web site.

Well, just installed it and... same error message. That's me done here. Your application may be the bees knees but if it won't install it won't be getting my patronage. Back to vassal for me.